Frequently Asked Questions about Elevated Layers
- What happens if a package is lost or stolen?
All members are provided shipping and tracking information to ensure a successful delivery to your front door. In the event a package is lost, it is covered and insured provided the contents did not make the destination. All members are responsible for items until they are successfully returned. Please see Terms and Conditions.
- How do you select the content creators that you work with?
All creators go through an application process to ensure potential members are aligned with EL values. Approved members are screened based on quality of content and engagement, not numbers.
- What do I get in my membership?
Upon approval, members fill out a Style Profile. We will ask for proper sizing, color preference, and favorite brands. Our team then curates a shipment of 4 rotated pieces each month and members can rotate as often as needed within each 30 day period for a 12 month duration.
- Is shipping and returning free?
Yes, all standard and premium 2- day shipping and return costs are included with membership.
- What is the retail value of the clothing I get each month?
The estimated retail cost for 4 luxury designer rotations provided by EL every month can be anywhere from $2,250-$4,000 depending on the brands. As a member, you pay less than 10% of this value with our annual membership.
- What are some of the brands you carry?
Elevated Layers hand selects each piece from desirable designers like Alexander Wang, Acne Studios, Helmut Lang, Stella McCartney, Maje and 20+ others. We focus on partnerships who wish to add an ethical identity within their brand by connecting creators through clothing to promote change. Designers will also have the benefit of sharing exclusive content and adapting new ways to cut cost and prevent over production waste.
- What is the Rotation Model?
This is the model that EL uses to bridge the gap between sustainability and luxury. Content creators are provided exclusive access to previous designer collections, allowing them to cut costs, increase social engagement, and take conscious steps towards eliminating textile waste.
- What is your mission?
EL is committed to making use of existing resources to take conscious steps towards cutting down designer and consumer waste.
- How is Elevated Layers an ethical and sustainable company?
We have created a platform for luxury designers to off-load existing resources and we provide these resources exclusively to our members who value positive change.
- How does Elevated Layers support more sustainable choices in the fashion industry?
In the digital monetization era, content creators can get caught up in fast fashion and “quantity over quality”, missing the investment potential that clothing can be for their personal brand. EL provides access to luxury garments as tools that add value to personal brands, therefore helping creators reach their career goals in a conscious and stylish manner.
- Do you work with only sustainable/ethical brands?
Elevated Layers partners with designers who wish to increase their ethical brand identity and to help combat textile waste.